Comments on: Diesel – Only The Lame http://76design.ca/shiftcontrol/2008/08/01/diesel-only-the-lame/ 76design's blog Fri, 26 Feb 2010 22:30:55 +0000 hourly 1 http://wordpress.org/?v=3.0.4 By: bob http://76design.ca/shiftcontrol/2008/08/01/diesel-only-the-lame/comment-page-1/#comment-145050 bob Fri, 07 Nov 2008 23:46:30 +0000 http://76design.ca/shiftcontrol/?p=254#comment-145050 that's crazy ! that’s crazy !

]]> By: GlassesOnMyNose http://76design.ca/shiftcontrol/2008/08/01/diesel-only-the-lame/comment-page-1/#comment-145037 GlassesOnMyNose Tue, 04 Nov 2008 18:14:42 +0000 http://76design.ca/shiftcontrol/?p=254#comment-145037 Diesel glasses really sports great design. In fact I would say that italians have a great sense of good design. Having Gucci glasses for many years now That was the best glasses I ever got. The frame is awesome and the glasses are really comfy. Viva Italia! Diesel glasses really sports great design. In fact I would say that italians have a great sense of good design. Having Gucci glasses for many years now That was the best glasses I ever got. The frame is awesome and the glasses are really comfy.

Viva Italia!

]]> By: Bob Barker http://76design.ca/shiftcontrol/2008/08/01/diesel-only-the-lame/comment-page-1/#comment-145032 Bob Barker Sun, 02 Nov 2008 18:57:25 +0000 http://76design.ca/shiftcontrol/?p=254#comment-145032 Don't you have anything better to do with your time than bitch about Diesel? Yes, they don't care about you, your 10-year old glasses, and the fact that you were left unsatisfied. Get-over-it, and move on. Don’t you have anything better to do with your time than bitch about Diesel?

Yes, they don’t care about you, your 10-year old glasses, and the fact that you were left unsatisfied.

Get-over-it, and move on.

]]> By: Dom Coballe http://76design.ca/shiftcontrol/2008/08/01/diesel-only-the-lame/comment-page-1/#comment-144585 Dom Coballe Thu, 07 Aug 2008 22:44:40 +0000 http://76design.ca/shiftcontrol/?p=254#comment-144585 I completely agree about Zappos. I wrote <a href="http://jumboshrimp.n-product.com/2007/04/20/zapposcom-the-customer-service-feel-good-story-of-the-moment/" rel="nofollow">this</a> over a year ago about the customer service ninja skills. I completely agree about Zappos. I wrote this over a year ago about the customer service ninja skills.

]]> By: Karen http://76design.ca/shiftcontrol/2008/08/01/diesel-only-the-lame/comment-page-1/#comment-144573 Karen Wed, 06 Aug 2008 21:14:37 +0000 http://76design.ca/shiftcontrol/?p=254#comment-144573 Agreed. I wish some companies were aware of what they're leaving behind when they send out what amount to auto-replies like this. By contrast, after I bought my first pair of shoes from Zappos Canada last year, I got a hand-written note -- signed by several employees and posted by mail -- a couple of weeks later, welcoming me aboard. That kind of personal touch has cemented me even more firmly to ordering from that company. BTW, groovy glasses! Agreed. I wish some companies were aware of what they’re leaving behind when they send out what amount to auto-replies like this. By contrast, after I bought my first pair of shoes from Zappos Canada last year, I got a hand-written note — signed by several employees and posted by mail — a couple of weeks later, welcoming me aboard. That kind of personal touch has cemented me even more firmly to ordering from that company.
BTW, groovy glasses!

]]> By: rob http://76design.ca/shiftcontrol/2008/08/01/diesel-only-the-lame/comment-page-1/#comment-144544 rob Mon, 04 Aug 2008 13:40:57 +0000 http://76design.ca/shiftcontrol/?p=254#comment-144544 Welcome to the idea of customer support in Europe A lot different then in Canada. Been in Munich for 5 years now, and its totally different. Welcome to the idea of customer support in Europe

A lot different then in Canada. Been in Munich for 5 years now, and its totally different.

]]> By: Vero http://76design.ca/shiftcontrol/2008/08/01/diesel-only-the-lame/comment-page-1/#comment-144505 Vero Fri, 01 Aug 2008 15:47:49 +0000 http://76design.ca/shiftcontrol/?p=254#comment-144505 Last year after the tainted mass-produced pet food scandal I did a lot of research and switched my dog to human-grade natural dry food. The first brand of food I tried was Innova. After a few days I noticed that my dog was urinating more and that obviously worried me. So I wrote in to the company via e-mail asking if frequent urination was normal and asking advice on exactly how much of this food I should be feeding my dog, since it was very high-protein. I got a generic e-mail reply. Seriously. I was writing in about the health of my beloved pet, about a very specific problem I was noticing, and they sent me a generic reply. Needless to say I've switched to another brand since then. BTW, I think your glasses ARE pretty fab. Too bad Diesel doesn't care. Last year after the tainted mass-produced pet food scandal I did a lot of research and switched my dog to human-grade natural dry food. The first brand of food I tried was Innova. After a few days I noticed that my dog was urinating more and that obviously worried me. So I wrote in to the company via e-mail asking if frequent urination was normal and asking advice on exactly how much of this food I should be feeding my dog, since it was very high-protein.

I got a generic e-mail reply. Seriously. I was writing in about the health of my beloved pet, about a very specific problem I was noticing, and they sent me a generic reply.

Needless to say I’ve switched to another brand since then.

BTW, I think your glasses ARE pretty fab. Too bad Diesel doesn’t care.

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